FAQ

Question :- Can I start using  right away?

  Answer :- It takes   a couple of hours, selafone verifies each application by hand, to ensure the security of your information and deny those fraudulent applications that may compromise the integrity of our secure system structure. selafone   has one of the lowest percent fraud of all businesses on the Internet.

When your application is approved , you will receive an email notifying you .

Q :- Can I safely submit my credit card online?


  A :- You never have to worry about credit card safety. Our cutting edge security technology guarantees that every transaction you make atselafone   is 100% safe. selafone Paypal Payment gateway asks you for personal information is highly secure. Our secure servers protect your information using advanced encryption and firewall technology.

Q :- Can i make call to Device to phone?

  A :- offcourse you can make call to phone adapter /device to phone.   for configuration details.
 please visit our products page
Q :- Can i configure this account in fring.nimbuzz,octro,talkonut etc........?

  A :-  Yes . Sip settings are zamitel.net port is : 5060.  for more details contact us selafone@gmail.com

Q :- i have registered but haven't received a confirmation email

  A :- If you have not received our subscription email due to spam filters for example your registration may still have been successful. Please try an hour after registration if you can make calls using skwayvoip

Q :- What are the available payment methods?

  A :- Currently the available payment options are credit cards (Visa, MasterCard or American Express), we also accept, Paypal . We are continually working on incorporating additional payment methods; as they become available we will update this section.

Q :- How much does it cost?

  A :- You can top up for $5, $10, $20, and $50 if you are using your credit card to make payment. We also accept PayPal online.

Q :- Which countries can I call from?

  A :- You can call from any country in the world. All you need is a PC with internet connection, microphone and speakers (or ideally headset or handset).

Q :- Which countries can I call to?

  A :- You can call to any country in the world.

Q :- What dialing codes do I need to use?

  A :- For all external calls you need to dial the country code and phone number of the person you are calling. e.g. UK  4432506895, JAPAN 818012345678 without the need of traditional 00 or +

Q :-I have lost my password. What should I do?

  A :- Use our forget password page

Q :- Does FreeCall contain any advertising or spyware?

  A:- No

Q :- How are the calls charged?

  A :- Calls are charged Minutes , no connection fee , no hidden charges. You only pay for the minutes used.

Q :- Can I see my balance and the calls I have made?

  A :- Yes, once you have your account details you can log in and your balance will be displayed on your dialer. You can see the previous calls you have made. You can also log into your account with your username and password where you can view your balance, your call history and your payment history.

Q :- How can I become a reseller or agent?

  A :- If you want to Become reseller please  contact us

Q :- I dont Have credit Card How can i Recharge My account?

  A :- We have agents in most countries who can create and recharge your account. Contact us for a list of agents in your area.

Q :- If I get any Problem how can i contact you

  We are available 24x7x365 Days

 


You can Contact via E-mail or
 Our Msn ID 
:Selafone@hotmail.com

                                                       Our Yahoo ID :selafone@yahoo.com

                                                        E-mail           :selafone@gmail.com

You can Contact via E-mail or
Our Msn ID  :
 selafone@msn.com
E-mail ID  :   support@selafone.com
Yahoo ID  :  selafonecare@yahoo.com
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